* Prices are indicative only and are subject to change according to garment type and condition.
* Extra charges may apply for particularly hard to remove stains.
* Certain delicate fabrics, such as silk, require extra care and may need to be processed separate to other garments.
Terms and Conditions
1. No responsibility will be accepted for damage due to faulty material, loose buttons, flaws, wear and tear, stains that the normal dry cleaning process will not remove, pre-existing damage, defects and colour leakage.
2. Garments must be collected within three months. After this period we reserve the right to sell garments to recover part or all of the costs incurred.
3. All claims must be made in writing on the claim form provided by City Drycleaners.
4. Corporate discounts do not apply to repairs, outwork, or an of our agencies.
5. In the unlikely event of loss or damage, if found to be at fault, City Drycleaners will compensate the purchase amount less depreciation based on age and condition of the garment (generally 20% per year of age). In the event of loss, proof of purchase or evidence such as photographs must be supplied. If these can not be supplied the maximum amount claimable will be 10x the dry cleaning value of the garment less depreciation.
Care Labels are a legal requirement in New Zealand and should never be removed. We will process all garments as per the manufacturers requirements. City Drycleaners will not be held accountable for incorrect information provided by the garment manufacturer. If the care label is missing we will process the garment however we will accept no liability whatsoever.